can't see onboard DVD

got a fresh install of w10 from computer shop with number of other stuff. had wifi prob, so had to go back to shop again. fixed that and now my E: DRIVE has disappeared!


i first noticed b/c the eject button won't pop it open (wanted to load DVD w my BACKUP files!) so i tried via explorer. i've used "eject" option in the past, but it's not even seeing the drive itself this time, let alone giving me options like that for it.


still confused by w10 so finding dev mgr itself tricky. need a few hours to sort out "systems" "settings" "devices" panels which are slightly diff from w7 versions i'm used to. somewhere along the way i *did* find "DVDROM -- device not connected". not a place with "connect" or "enable" as an option tho or i wudn't be asking.


is this an easy fix? where? how?


would have waited to figure out settings/dev mgr before asking, but i'm racing a deadline re: returning to shop (again :(). so pls excuse half-assed question -- if someone can talk me into getting drive back on in next few hours i'll be greatly appreciative.


otherwise i'll try to figure out w10 better and ask again tomorrow**.... :p



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** more like after losing another week w PC back in shop, i suppose....